Established in 2019, Tell Advisory provides independent, strategic advice for infrastructure planning and delivery, commercial, technical and operational support to public and private sector clients who own, operate and maintain capital assets. Their clients include government departments, government-owned corporations and statutory authorities, so their systems and cyber security needed to be equally dependable.
Tell Advisory were on the lookout for a new IT service, their previous one had become problematic. Every time they rang with a problem they got a different person and had to re-explain everything over and over.
They wanted a small, local company genuinely invested in its customers, where customer service, availability, skill level and on-site support were all part of the package.
After initial security audits and conversations about their main pain points, we recommended the right solutions for how Tell Advisory actually work, flexible and adaptable, rather than forcing them to fit rigid rules.
We upgraded their Microsoft 365 to Business Premium for far more communication and security options, installed a firewall, and rolled out two-factor authentication across all devices.
When Tell Advisory came to us their security needed strengthening. We hardened their posture with a firewall, two-factor authentication on every device and an upgrade to Microsoft 365 Business Premium.
With less downtime and an easier IT experience, the team is more productive and staff are happier, free to focus on their clients without added IT stress.
“Itopia works WITH their customers to find flexible, adaptable solutions. When Adam comes to our office he’s just part of the team. They’re reliable, trustworthy, well priced and always happy to go the extra mile.”
