EssentialsFor businesses who just want the essential tools. | AdvancedThe security tools you need PLUS monitoring and unlimited support. | UltimateEverything in our Advanced plan, plus unlimited IT support with no restrictions. | |
| Microsoft 365 |  | | |
| Managed Anti-Virus | | | |
| Managed Email Security & Web Filtering | | | |
| Managed Application & Operating System Updates | | | |
| Centralised Password Management | | | |
| Microsoft 365 Backups | | | |
| Microsoft 365 Security Monitoring & Remediation |  | | |
| Windows & MacOS Device & Application Management | | | |
| Mobile Device Management (iOS / Android) | | | |
| Unlimited Helpdesk Support | | | |
| User & Email Administration | | | |
| 24×7 Monitoring of Devices & Network | | | |
| Performance Monitoring & Remediation | | | |
| Vendor Management | | | |
| Regular Strategy Sessions | | | |
| Security Awareness Training | | | |
| Simulated Phishing Campaigns | | | |
| Dark Web Monitoring | | | |
| Security Information & Event Management | | | |
| Cloud Signatures | | | |
| Scheduled Regular Onsite Visits | | | |
| Guaranteed Response Times | | | |
| Monthly Reporting | | | |
Benefits of subscriptions
Capped costs so you can keep to budget
We’ve worked hard to establish a cost-effective business model that allows for value for money and is also completely capped and transparent.
Affordable technology support during times of need
It’s the peace-of-mind you have in knowing any potential IT emergencies (big or small) will be handled swiftly and deftly, so you can focus on more important things.
Maximise efficiency by tightening IT processes
Our team can help you plan ahead and strategise your tech needs, so your business keeps ahead of the curve and stays competitive.
Work to your hours
We make our support service to suit you and your schedule. Open from 7 am to 7 pm — we make it our business to offer YOUR business more flexibility and better value.
Flexible IT Solutions from A-Z
As a boutique business ourselves, we understand the need for custom requirements and specialised services. That’s why we allow you to pick and choose which IT services you want. Of course, we will offer advice on what services we believe would best suit your business, but at the end of the day, it’s up to you.
- Customer-focused
- Itopia is, at its core, a customer-focused business. We will work with you to find an adaptable solution for your business cost-wise and time-wise. You can trust that we will never pressure you into spending money on services you don’t want or need.
- Initial consultation
- Your initial consultation allows for an assessment of your needs. We help you work out what suits you best in our IT services, including bundles and customisation. It’s the first step in finding a better and more cost-effective way forward, so why not book an appointment today?
What our clients are saying
Frequently Asked Questions
Can I do a one-off service (e.g. an IT health check)?
Yes, we’ll be happy to provide a one-off health check and provide recommendations if anything is not quite up to scratch.
Is there a service cancellation fee?
We do provide a 30 day trial which you can cancel any time, after-which we do require a 1 year commitment (this is mainly due to licensing terms with various software vendors).
How soon can you start assisting me/my business?
The onboarding process takes just a few weeks to plan and implement. However, we can start providing technical support to your business immediately.
I have a current IT support provider. Is the process complicated to switch over?
We’ll work with the incumbent support provider during the onboarding process. We will take a collaborative yet streamlined approach in transitioning over to Itopia’s service and third party subscriptions.
